TRAINING MATERIALS

Alliance Bancard Systems is a resource for you.

We’ve been around since the ’90s, and in that time we’ve learned a thing or two we know will help you grow your business.

We have a shared interest in the success of your business, and we’ve been through the same situations growing our own business. Check out our Knowledge Base from time to time to get a look at training materials, merchant best practices, and other resources to support long-term success.

EQUIPMENT CLEANING
INSTRUCTIONS

For the health and safety of customers and staff, Alliance Bancard Systems recommends you sanitize your terminals daily to minimize the spread of bacteria and germs. Use this instruction guide to train employees on how to clean your POS equipment and electronics.

Click the box below to download the guide.

PROTECT AGAINST
CREDIT CARD FRAUD

Fraud is costly, but it’s easily preventable when your staff is trained on what to look for and what to do if your business encounters a fraudulent sale. Our quick list of common signs of credit card fraud will help your business and employees identify what fraud looks like and what to do (or not do).

Click the box below to download the guide.

PARTIAL APPROVAL
PROCESSING MANDATE

The card associations have opened up the Partial Approval processing to all business types, which means your business is likely to encounter a Partial Payment on your credit card terminal whereas it hasn’t in the past. This training document helps your staff identify what to expect on the terminal and sale slip to ensure a second payment is collected to receive full payment on your order.

Click the box below to download the guide.

MANAGING SALES TAX
DURING COVID-19

Handling sales tax during these uncertain economic times can feel tricky. With Alliance, you have a partner to help navigate the merchant landscape with expert guidance and support. Here are 8 things business owners need to know about managing sales tax during COVID-19.

Click the box below to download the guide.

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